First of all, thank YOU for your purchase!  After your payment clears, the links to access your purchase are sent out automatically and immediately! 

If you did not receive yours, it's okay, you can easily and quickly access your account at any time by resetting your password.

All you need is the email address used at the time of purchase.

Head on over to this page and follow the prompts given: https://www.jbctrainings.com/password/new

The email to enter is the email you used at the time of checkout. If you are not sure, please try to troubleshoot this by entering any of the email addresses you think you may have used. If it is in our system, you will receive an email from us with the link to reset your password.

Please keep in mind, it is time consuming for the support team to hunt this information down for you. Please do your best to reset your password using the tools given and it will help things move forward much faster.

Once you have changed your password, you can log in using your new password here: https://www.jbctrainings.com/login

NOTE: If this does not work it’s most likely due to your email address being entered incorrectly at the time of purchase. The best and fastest way to get the issue resolved is to send an email to [email protected]. Sadly, if you do not send an email, we have no way of knowing you need assistance.  DM's, ad comments, and other forms of communication are not monitored by customer support. 

Yes! All of the trainings are recorded so you can access them at any time. You will also get access to any future updates too!

Looks like you're diving deep into the DIY course world, which is fantastic. A gentle reminder though: my courses are DIY and designed for you to learn independently, without personalized support or mentorship.

If you ever feel like you're navigating a bit too solo and need a helping hand, my monthly membership is just a click away. It's the perfect balance of guidance and independence. Check it out right here: https://jbctrainings.thrivecart.com/monthly-membership-bootcamp 

Remember, the goal with my courses is to keep them as affordable as possible while including a wealth of information and easy to follow steps.  To include support with them would 10x the price and limit the number of spaces available. This is why the membership is a seperate offer for those that like DIY with the option to ask questions. <3

No, I do not run ads for customers at this time.  

Yes! You will need to make sure your Facebook Pixel is created and installed on your website. If you have never set up your ad account, you will want to go through my DIY course, Tech Check first.

Before running ads for your business, it is important to review Facebook's policies and guidelines for advertising to ensure that your ads comply with the rules. Additionally, you should ensure that you are in compliance with all local and federal laws regarding the sale of your products or services.

If the answer to all of that is yes, then yes, my courses will definitely help you run ads!

https://www.facebook.com/policies/ads/

My goal with all of my DIY courses is to keep them as affordable as possible, which means hands-on support (things like emails or DM's with questions) is not included.

If you are looking for some additional help with ads, I have an amazing membership you can join.  It will provide you with incredible support and hands-on training.

I want you to be satisfied with your purchase, but I understand that sometimes things don't work out. Please read this refund policy carefully before making a purchase.

Digital products such as courses, trainings, presets and stock photos are non-refundable. Once you purchase a digital product, you have instant access to the product, and it cannot be returned. As such, I do not offer refunds or exchanges for any digital products.

If you believe that you have been charged in error or have a problem with accessing your digital product, please contact my team immediately at [email protected]. We will work with you to resolve any issues.

I appreciate your business and want you to be happy with your purchase. If you have any questions or concerns, please don't hesitate to reach out.